Booking onto courses/classes:
Once payment is completed your place on the selected course is secure.
If OSCA has to cancel the course for our own reasons, you will receive the option of an credit exchange (of date, or course/class), or a full refund.
If there is any interruption to our services or activities due to the Covid 19 pandemic, we will be unable to provide refunds, but any bookings will be transferred to a later date, or exchanged for a different service.
If you decide to cancel your booking, you can obtain a full refund if the cancellation is 14 days before the date of the course or class. If you cancel within the 14 days prior to the start of the course or class, unfortunately we cannot refund your payment.
If you are unable to attend a course or class you have booked onto, you are entitled to give your booking to someone else. You must notify OSCA of this exchange, and we may ask the new participant to fill in relevant booking forms.